Computer Programming Professional with extensive experience in the insurance industry Selected skills include:

• Passion to deliver results on time, within scope, and under budget , keeping constant communication with end users to insure mutual understanding
• Ability to use innovation to solve complex problems, and report results to supervisor
• Enjoy the challenge of solving problems with new technology under time pressure

Fellow, Life Management Institute

Other Life Insurance designations-- AIAA, ACS, ARA, AIRC, AAPA, FLHC

THRIVENT FINANCIAL FOR LUTHERANS – Minneapolis, MN 1997 – 2004

• Developed and maintained mainframe and client/server applications for various projects within Information Technology division including
• Series of jobs that collected all client information for all clients into a large data set which could then be parsed at will for the marketing department using COBOL and JCL
• Series of jobs that collected geographical information on our clients and their district representatives (field agents) for use by the agents in targeting existing clients and prospective clients department using COBOL and JCL
• Series of jobs and online modules that maintained records of clients and the contacts that the company had made with them to insure that no duplicate or unwanted contacts were made -- using COBOL and JCL
• Series of jobs that scanned historical records of clients and deleted them when deemed obsolete-- using COBOL and JCL

• Batch and online modules using both COBOL with Datacom and COBOL with DB2 and KSDS files for our Minneapolis and Appleton mainframes for our automated correspondence project

• Took ownership of the Automated Voice Response System as part of a large customer-oriented project.
• Produced daily, weekly and ad hoc reports on Automated Voice Response System’s performance using legacy database and Crystal Reports 8.
• Programmed modules using Edify, the AVR proprietary language, which accessed the mainframe databases through n-tier architecture and Edify's COM system
• Made revisions and updates as required by the business area and by regulations
• Created and updated a Visual Basic version of the AVR for easy testing of the system

• Provided on-call support to multiple mainframe and client/server systems including
• Batch jobs and online programs that accessed client data and reported results to our business department
• AVR system and Portico (the system that our customer service professionals used to interface with our clients on the phone)
• Developed, maintained department web site, keeping calendar and contact information current, using HTML, JavaScript, SASDB, JCL, and FTP.

• Performed background investigations for individuals seeking security clearances.
• Conducted suitability interviews with individuals seeking clearances and with their references.
• Gave Operation Security briefings to hundreds of soldiers in supported units
• Provided intelligence advice and assistance to commanding officers while deployed to Operations Desert Storm and Desert Shield.
• Supervised computer security for 35 computers in three branch offices.
• Four Army Commendation Medals.

CHRONOLOGY HISTORY RESEARCH INSTITUTE – Ruthven, IA

• Developed research-related proprietary software
• Developed and tested two calendar conversion programs for the owner who is still using them.

Master of Science, Computer Science – University of Phoenix Online – 2002

Bachelor of Science, Interdisciplinary Computer Science – Mankato State University – 1997